Our Support Commitment to You

Our clients know that we are committed to them. If you need FEMAP help and support, and are our client, please contact us by telephone, or use the links below to contact us via email. Our engineers will follow up soon to determine a solution.

Want to become a client? Please contact us.

Support Line: 800-746-8134
Hours: 8:00am to 5:00pm (Pacific Time)

 
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FEMAP Support

Support for FEMAP & NX Nastran, the leading pre- & post-processor for advanced FEA.

FEMAP Support
 
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OUR FEMAP SUPPORT STAFF

George Laird

GEORGE LAIRD, PHD, PE

George Laird, Phd, PE, is Principal Mechanical Engineer for Applied CAx and Predictive Engineering. Author of over 40 publications on wear, fracture mechanics and finite element analysis, and the “Abrasion-Resistant Cast Iron Handbook.”

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Adrian Jensen 378 square

ADRIAN JENSEN, PE

Adrian Jensen, PE, is a Senior Application Engineer for Applied CAx and a Senior Staff Engineer at Predictive Engineering. Adrian specializes in all things FEMAP: geometry modeling, meshing, analysis, post processing and programming with the FEMAP API.

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Nathan Anderson

NATHAN ANDERSON

Nathan Anderson, EIT, is our NX CAE and NX Nastran Expert and a Staff Engineer at Predictive Engineering. He specializes in stress, vibration and fatigue analysis, as well as design optimization of large welded structures and industrial equipment.

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The Globus Project was to consolidate Siemens Energy (Oil and Gas) engineering systems from several divisions into a single unified engineering system. The consolidation required data model changes, migration from current engineering systems, integration with Atlas (SAP) and multiple CAD systems. Project membership spiked around 80 people, composed mainly of Siemens AG representing the business and Siemens PLM Services representing the change agents. There were a handful of people that were outside contractors and one of those was Randy Ellsworth.

Randy joined the project in Finspang, SE (FSP) with no background and very little turnover as the Teamcenter administrator. At the time, the project consisted of twenty Teamcenter development environments running concurrently on a single Sun server. The cost of upgrading the Sun server was prohibitive to the growth of the project and everything was soon migrated to Windows tiered servers. Due to business reasons the project moved to Gorlitz, DE (GLZ).

While in GLZ, Randy performed exceptionally well and assumed the role of Infrastructure architect under the superb leadership of Peter Spierling. A mixture of physical and virtual servers were stood up and configured as needed to facilitate data migration using global services, several development environments, a quality assurance environment, a training environment and a production environment were maintained or rebuilt as required. The production environment, besides being separated vertically, was also expanded horizontally so that the application tier consisted of three servers and the web tier consisted of two servers behind a load-balancer to accommodate the load and fail over. Randy successfully mentored several people in his role and regularly scheduled tasks for them. Randy was instrumental in the successful “go live” rollout to Production of the Globus project for the GLZ business units then the project moved to Nurnberg, DE (NBG).

While in NBG, Randy mentored two more people in his infrastructure role while assigning tasks and keeping the project on schedule. At one point, the infrastructure totaled over 80 physical and virtual windows servers being maintained by the Infrastructure team. Randy worked directly with the project managers for the business, Ralf Domhoever, and Siemens PLM Services, Andreas Bellm while completing tasks assigned by the Infrastructure Team Lead, Peter Spierling. Randy directly worked with the Migration Team Lead to support their heavy usage and implement performance improvements for global services. Randy also directly worked with the Deployment Team Lead to ensure that templates, patches and system updates were performed regularly and without issue. Often work needed to be completed after hours and over weekends to meet the schedule without affecting normal business and solution development. After over two years, Randy successfully handed over the Infrastructure tasks to the team he mentored and transitioned out of the project.

The success of the Globus project was due in part to Randy’s participation. His knowledge and experience were instrumental while his cool demeanor during highly stressful events kept everyone at ease. I would gladly engage him again given the opportunity and provide my highest recommendation.

Peter Spierling
GS IT PG CP DBG DM / Globus Project at Siemens Energy Oil & Gas

Sherpa Design and Applied CAx helped us upgrade a legacy, pre-release version of Siemens Teamcenter to a newer generally-available version. They helped us through the entire processes, mapping out the upgrade path through multiple minor release versions, moving to a new server operating system, fixing several issues with company-specific customizations, and acting on our behalf with Siemens technical support.

[Sherpa Design and Applied CAx] were able to perform the upgrade at a reasonable cost, work through unexpected problems, and safely migrate our system with a sound roll-back strategy. Sherpa staff worked closely with our internal support team, and were very responsive to issues and concerns. Overall, we were very happy with the upgrade and are planning to use their services for our next upgrade

Eric Fischer
IT Director / NuScale Power

Prior to partnering with Applied CAx for our PLM needs, there were many challenges our company was facing. Applied CAx leveraged their expertise and guided our company in establishing a robust platform that stabilized the Teamcenter installation and got our company on the right path for developing Teamcenter as more of a fundamental building block for our future business processes...

The confidence of our company that Teamcenter will help hit our future targets is now very high.

 

Brian Loeffler